Data Protection
The protection of your personal data is of utmost importance to us. We therefore process your data exclusively on the basis of legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website and services.
1. Responsible Entity
Atelier Zopari
Owner: Mag. Zohre Raisian
Schadinagasse 4/14, 1170 Vienna
Workshop: Antonigasse 29/1/4, 1180 Vienna
Phone: +43 660 580 69 36 (also for secure digital communication, e.g., via WhatsApp Business)
E-mail: office@zopari.at
Website: https://www.zopari.at
2. Collection and Processing of Personal Data
We collect and process personal data only to the extent absolutely necessary:
Technical access data when visiting our website (IP address, browser type, operating system, referrer, access time, etc.)
Data for orders through our online shop (name, address, email, phone number if applicable, payment data)
Optional: Phone number for identity verification (e.g., two-factor authentication or account recovery)
Data from contact via form, email, phone, or messenger
Registration data for our newsletter
Information provided in the context of inquiries about fashion design services
3. Purposes of Data Processing
The processing is carried out for the following purposes:
Order and contract processing (including shipping & payment processing)
Customer communication (e.g., for clarifying orders or scheduling appointments)
Security (e.g., two-factor authentication via SMS)
Sending newsletters (only with your consent)
Planning and processing of individual fashion design services
Analysis of user behavior to optimize our website
Compliance with legal obligations (e.g., tax retention requirements)
Consent management for cookies and tracking technologies
4. Legal Bases
Art. 6 para. 1 lit. b GDPR – for the fulfillment of a contract or pre-contractual measures
Art. 6 para. 1 lit. a GDPR – consent (e.g., newsletter, cookies, 2FA)
Art. 6 para. 1 lit. c GDPR – legal obligations (e.g., tax law)
Art. 6 para. 1 lit. f GDPR – legitimate interest (e.g., IT security, statistics)
5. Newsletter
With your explicit consent, we will send you information about products, offers, or events at regular intervals. You can unsubscribe from the newsletter at any time – via the unsubscribe link in every email or by contacting us.
For sending, we may use external newsletter service providers that are based in the EU or offer an adequate level of data protection (according to Art. 45 GDPR).
6. Cookies & Web Tracking
Our website uses cookies to enable basic functions and improve the user experience. Tracking and marketing cookies are only set with your active consent (opt-in).
Tools used (only after consent):
Google Analytics (anonymized IP addresses) – for reach measurement
Google Ads – for conversion tracking and remarketing
Meta Pixel (Facebook/Instagram) – for usage-based advertising
Legal basis:
Art. 6 para. 1 lit. a GDPR (consent)
Revocation & Settings:
You can change or revoke your consent at any time via the link “Cookie Settings” on the website.
Real Cookie Banner
To manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used and related consents, we use the Consent Tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at <a href=“https://devowl.io/de/rcb/datenverarbeitung/” rel=“noreferrer” target=“_blank”>https://devowl.io/de/rcb/datenverarbeitung/</a>.
The legal bases for processing personal data in this context are Art. 6(1)(c) GDPR and Art. 6(1)(f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we cannot manage your consents.
7. Consent Management
To manage your consents, we use a GDPR-compliant consent management system with support for Google Consent Mode v2. This system allows you to specifically consent to or reject the use of cookies and tracking technologies.
8. Payment Processing
Payments in the online shop are processed through external payment providers. Your payment data is transmitted directly to these providers – we do not store complete payment information on our servers.
Please note the respective privacy policies of the payment providers.
9. Data Transfer to Third Parties
Your data will only be transferred if it is necessary for contract fulfillment or legally required. Possible recipients are:
Payment providers and shipping service providers
IT and hosting service providers
Tax advisors and financial authorities (e.g., for compliance with retention periods)
Newsletter dispatch services (only upon registration)
Legal representation if necessary
10. Storage Duration
Contract data: 7 years (tax law retention requirement)
Newsletter data: until withdrawal of consent
Technical access data: usually 14 months (depending on the tool)
Phone number for 2FA: until deactivation of the user account or revocation
11. Your Rights
You have the right at any time to:
Information (Art. 15 GDPR)
Correction (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Objection to processing (Art. 21 GDPR)
Revocation of given consents (Art. 7 Para. 3 GDPR)
Please contact us at: office@zopari.at
12. Right to Complain
If you believe that the processing of your data violates data protection law, you can complain to the responsible supervisory authority:
Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna
https://www.dsb.gv.at
13. Data Security
Our website uses modern security measures, including SSL/TLS encryption (HTTPS), firewall protection, and regular system updates.
14. Changes to the Privacy Policy
This privacy policy may be adjusted due to legal or technical necessity. Please regularly check our website for the current status.
Last updated: June 2025